Telephony Integration Acknowledgement
Analog Deployments:
Inherent challenges that come with a Fax-Over-IP deployment, most common support issues related to fax servers are FoIP/carrier related, and outages, high failure rates, etc. are ultimately outside FaxFinder's control
Telephony Bandwidth Acknowledgement
Analog and Fax over IP Bandwidth
Whether you deploy a TDM fax server that uses traditional analog or T1/PRI lines, or Fax over IP (FoIP) the fax server has ports or channels that equate to bandwidth. A general rule of thumb today is 1 fax page takes roughly 1 minute to complete on a phone network or IP network. Of course, there are other important things to consider here too, such as the ratio of inbound faxes to outbound faxes, are there surges in traffic at points during the day, and so on. Please understand that the amount of channels you have, the size of the faxes you send, and the quantity of simultaneous faxes sent/received all dictate the servers bandwidth
If too few lines are installed, typical results include:
Outbound message delivery is delayed by many minutes or hours, potentially disrupting, delaying or even occasionally undermining certain business endeavors. For instance, although a delivery delay of 45 minutes for an accounting report being faxed to a regional office usually is insignificant, if the same delay occurs when faxing back an approval for a retail credit request or loan application, the delay itself can cause a loss of business.
Inbound faxes frequently may be blocked if all lines are often busy -- which may usually cause relatively trivial delays, but in worst-case scenarios, for example, can completely block the reception of sales orders, with the result that senders of those sales orders eventually fax them to competitors instead of the company with the overloaded fax server.
3rd Party Application/Integrations Acknowledgement
FaxFinder X-Series is a rebuilt platform that is windows based and no longer uses the same API or UI
Third party integrations are not managed, cataloged or supported by FaxFinder. Customer may provide third party integrators with use of the FaxFinder X-series API, FaxFinder shall not be held liable to and shall not accept any liability, obligation or responsibility whatsoever for any loss or damage in connection with the third party integrations. We have no control over such third parties and we are not responsible for the content of their services. We provide our Customers with third party integrations only for our Customers convenience. This does not imply any endorsement or any association with such third parties. Any concern regarding the third party services should be directed to the responsible third party.
Analog Deployments:
- The FaxFinder X-Series no longer provides analog modems in any deployment. Customer agrees that it shall provide an analog gateway that is supported by the XCAPI FoIP driver (Interoperability List).
- Customer must confirm that the analog gateway is operational prior to installation
- Customer must have a valid support agreement for the analog gateway to facilitate support during and after installation. An analog gateway specialist must be made available during installation.
Inherent challenges that come with a Fax-Over-IP deployment, most common support issues related to fax servers are FoIP/carrier related, and outages, high failure rates, etc. are ultimately outside FaxFinder's control
- Customer agrees that it shall provide a gateway supported by the XCAPI FoIP driver (Interoperability List).
- Customer must confirm that the gateway is operational prior to installation.
- Customer must have a valid support agreement in regards to the your IP/PBX, Gateway or provided to facilitate support during and after installation. A specialist (IP/PBX, Gateway or provided) must be made available during installation.
Telephony Bandwidth Acknowledgement
Analog and Fax over IP Bandwidth
Whether you deploy a TDM fax server that uses traditional analog or T1/PRI lines, or Fax over IP (FoIP) the fax server has ports or channels that equate to bandwidth. A general rule of thumb today is 1 fax page takes roughly 1 minute to complete on a phone network or IP network. Of course, there are other important things to consider here too, such as the ratio of inbound faxes to outbound faxes, are there surges in traffic at points during the day, and so on. Please understand that the amount of channels you have, the size of the faxes you send, and the quantity of simultaneous faxes sent/received all dictate the servers bandwidth
If too few lines are installed, typical results include:
Outbound message delivery is delayed by many minutes or hours, potentially disrupting, delaying or even occasionally undermining certain business endeavors. For instance, although a delivery delay of 45 minutes for an accounting report being faxed to a regional office usually is insignificant, if the same delay occurs when faxing back an approval for a retail credit request or loan application, the delay itself can cause a loss of business.
Inbound faxes frequently may be blocked if all lines are often busy -- which may usually cause relatively trivial delays, but in worst-case scenarios, for example, can completely block the reception of sales orders, with the result that senders of those sales orders eventually fax them to competitors instead of the company with the overloaded fax server.
3rd Party Application/Integrations Acknowledgement
FaxFinder X-Series is a rebuilt platform that is windows based and no longer uses the same API or UI
Third party integrations are not managed, cataloged or supported by FaxFinder. Customer may provide third party integrators with use of the FaxFinder X-series API, FaxFinder shall not be held liable to and shall not accept any liability, obligation or responsibility whatsoever for any loss or damage in connection with the third party integrations. We have no control over such third parties and we are not responsible for the content of their services. We provide our Customers with third party integrations only for our Customers convenience. This does not imply any endorsement or any association with such third parties. Any concern regarding the third party services should be directed to the responsible third party.